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Fixing Bad UX Designs by Lisandra Maioli

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Stakeholder matrix

Another option suggested by the website mindtools.com is a matrix to classify the stakeholders regarding their power over the work that you are doing, and their interest in this work. In other words, it is a graphical tool used in this task is a map with two axes: power (vertical) and interest (horizontal). The purpose of this tool is to identify stakeholders to determine what strategies will be used to manage them. For example, imagine a project redesigning an e-commerce platform, who could be the stakeholders? Add the stakeholders to the map according to the parameters of the analysis that you already did, as in this diagram:

The first step is to look at the Manage Closely box and define who are the people who have high ...

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