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Fixing Bad UX Designs
book

Fixing Bad UX Designs

by Lisandra Maioli
February 2018
Intermediate to advanced
348 pages
9h 48m
English
Packt Publishing
Content preview from Fixing Bad UX Designs

Flows

An experience map is a visual representation that illustrates a flow of a user within a product or service—your goals, needs, time spent, thoughts, feelings, reactions, anxieties, expectations—that is, a general experience throughout your interaction with a product. Usually, it is a linear timeline and it shows points of contact between the user and the product.

User journeys and user flows are more about a series of steps that the users take in order to interact with a product. They demonstrate behavior, functionality, and key tasks that a user can perform. By examining and understanding the flow of various tasks a user can perform, you can get an opinion about the type of content and functionality of a user interface and the type ...

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Publisher Resources

ISBN: 9781787120556