September 2017
Beginner to intermediate
436 pages
12h 33m
English
Content preview from Implementing Cisco Networking Solutions
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Troubleshooting user connectivity
The first step in troubleshooting a user issue is to verify if the user has bi-directional connectivity to the network. There are times when a multi-rate interface (such as a 10/100/1000Mbps Ethernet port) is set manually to mismatching speeds.
The show interfaces command is the most frequently used command, as it provides a host of information about the interface. The show interfaces command will show the speed of the interface, the duplex settings and the state of the interface, the protocol status, utilization, MTU, and any errors on the interface among other parameters. A sample output is as shown in the following image:
Figure 9: Show interfaces output
The preceding figure shows the IP address, the ...