Windows Server® 2012 Unleashed

Types of Documents

Each document should be created with a specific goal in mind and knowledge of the target audience. The following list specifies the main document categories that are used to implement a Windows Server 2012 project and maintain the environment:

• Historical/planning (who made which decision and how we will manage the project)

• Support and maintenance (to assist with maintaining the hardware and software on the network)

• Policy (service-level agreements)

• Training (for end users or administrators)

It is important that any documentation produced be reviewed by other stakeholders in the organization to ensure that it meets their needs as well, and to simply get input from other sources. For technical procedures, the document ...