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Windows Server® 2012 Unleashed
book

Windows Server® 2012 Unleashed

by Rand Morimoto, Michael Noel, Guy Yardeni, Omar Droubi, Andrew Abbate, Chris Amaris
September 2012
Intermediate to advanced
1680 pages
88h 3m
English
Sams
Content preview from Windows Server® 2012 Unleashed

Qualifying the Disaster or Failure

When a system failure occurs or is reported as failed, the information can come from a number of different sources and should be verified. The reported issue can be caused by user or operator error, network connectivity, or a problem with a specific user account configuration or status. A reported system failure should be verified as failed by performing the same steps reported by the reporting party.

If the system is, in fact, in a failed state, the impact of the failure should be noted, and this information should be escalated within the organization so that a formal recovery plan can be created. This can be known as qualifying the disaster or failure. An example of qualifying a failure includes a short description ...

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