Windows Server® 2012 Unleashed

Network Outage

When an organization is faced with a network outage, the impact can affect a small set of users, an entire office, or the entire company. When a network outage occurs, the network administrators should perform the following tasks:

• Test the reported outage to verify if the issue is related to a wide-area network (WAN) connection between the organization and the Internet service provider (ISP), the router, a network switch, a firewall, a physical fiber or copper network connection or network port, or line power to any of the aforementioned devices.

• After the issue is isolated or, at least, the scope of the issue is understood, the network administrator should communicate the outage to the necessary managers or business owners ...