September 2012
Intermediate to advanced
1680 pages
88h 3m
English
The situation is that we have a failure, we have an approved plan, we have communicated the situation, and we are ready to begin fixing the issue. The next step is to delegate the specific tasks to the qualified staff members for execution. As stated previously, hand off communication to a manager or spokesperson and only communicate through that person if possible. Determining who will restore a particular system is as important if not more important than assigning communication. Only certain technical staff members might be qualified to restore a system, so selecting the correct resource is essential.
When a serious failure has occurred, recovery efforts might require multiple technical resources onsite ...
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