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Baldrige Award Winning Quality, 18th Edition
book

Baldrige Award Winning Quality, 18th Edition

by Mark Graham Brown
August 2013
Intermediate to advanced content levelIntermediate to advanced
408 pages
15h 53m
English
Productivity Press
Content preview from Baldrige Award Winning Quality, 18th Edition
ix
INTRODUCTION
2013 marks the 25th anniversary of the Baldrige Award criteria after their initial
publication in 1988.The Malcolm Baldrige Award criteria continue to be a powerful
set of guidelines for running an effective organization. Originally designed for
manufacturing businesses, the criteria evolved to be relevantto service companies,
health care organizations, schools, and in 2006 to nonprot and government
organizations. Not only are many large and small businesses using the criteria to drive
improvement, but many branches of the military use the Baldrige model to assess their
units, as well as a number of federal, state, and local government organizations. Large
corporations such as like Tata have developed their own assessment model ...
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Publisher Resources

ISBN: 9781439893821