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Baldrige Award Winning Quality, 18th Edition
book

Baldrige Award Winning Quality, 18th Edition

by Mark Graham Brown
August 2013
Intermediate to advanced content levelIntermediate to advanced
408 pages
15h 53m
English
Productivity Press
Content preview from Baldrige Award Winning Quality, 18th Edition
16
BALDRIGE AWARD WINNING QUALITY
were to be read by shareholders or the general public. A tenth- to twelfth-grade reading level
is appropriate. This is the same level as a magazine such as U.S. News and World Report.
Similarly, you may want to avoid using trendy management words and phrases such as
Reengineering • Value engineering
Intrapreneuring • Best-case scenario
Cross-functional management • Competitive advantage
Participative team process • Right-sizing
Delayering • Empowerment
Outsourcing • Performance-based management
Six Sigma • Balanced scorecard
Innovation • Strategic Opportunities ...
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Publisher Resources

ISBN: 9781439893821