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BALDRIGE AWARD WINNING QUALITY
• The strategic objectives are specic to your organization and its future vision, as opposed to
being generic.
• Metrics have been identied for the strategic objectives or key success factors.
• There is evidence that a variety of information was considered in selecting key success factors
or strategic objectives.
• There are no more than ve key success factors or strategic objectives.
• Focus on the key success factors or objectives identied here will likely lead to the achievement
of the vision.
• Specic measurable targets have been set for all performance measures identied in either
items 1.1 or 4. ...