August 2013
Intermediate to advanced
408 pages
15h 53m
English
Content preview from Baldrige Award Winning Quality, 18th Edition
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INTERPRETING THE CRITERIA FOR WORKFORCE FOCUS (5)
• Pay versus industry and competitors
• Access to training and developmental opportunities
• Complaints/grievances
• Tolerance of poor performers
• Real versus stated culture
• Employees eligible for retirement who still work
• Flexibility of HR policies and practices
• Participation in social activities with co-workers (happy hour, softball, etc.)
• Positive reinforcement/recognition
• Employee focus groups.
The key to measuring a dimension as complex as employee happiness is to construct an
index that is based on a number of different individual metrics that are each assigned
a weight ba ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.