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Baldrige Award Winning Quality, 18th Edition
book

Baldrige Award Winning Quality, 18th Edition

by Mark Graham Brown
August 2013
Intermediate to advanced content levelIntermediate to advanced
408 pages
15h 53m
English
Productivity Press
Content preview from Baldrige Award Winning Quality, 18th Edition
220
BALDRIGE AWARD WINNING QUALITY
Indicators for Question 4.1c(1)
Best performing departments or units are identied based on levels and trends in key
result metrics
High performing units or departments can identify specic processes or practices that led to
the excellent results
The organization uses a structured approach for documenting best practices
Best practices are shared with others in the organization.
(2) Future Performance How do you use performance review ndings
(addressed in 4.1b) and key comparative and competitive data in projecting
future performance? How do you reconcile any differences between these
projections of ...
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Publisher Resources

ISBN: 9781439893821