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BALDRIGE AWARD WINNING QUALITY
O L C
The 2013/2014 Award Criteria dene the Leadership category as follows:
The Leadership category asks how senior leaders’ personal actions guide and sustain
your organization. It also asks about your organization’s governance system; how your
organization fullls its legal, ethical, and societal responsibilities; and how it supports its
key communities. (p. 7)
The Leadership Category is broken down into the following two Examinat ...