
72
BALDRIGE AWARD WINNING QUALITY
an extent that it is second nature to them. There is no need for teams or committees to
work on Baldrige-related efforts. These are the types of things you nd in an organization
at a much lower scoring level.
Scores of 70 Percent on Results
Results that receive a score of 70 percent are very impressive and hard to attain. The
scoring scale suggests that results at this level are either good or excellent on most graphs
presented in the section. Trends at this scoring level will tend to show less dramatic
improvement but will show sustained high levels and typically start to level off. Most
graphs will show multipl ...