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INTERPRETING THE CRITERIA FOR WORKFORCE FOCUS (5)
Indicators for Question 5.2a(1)
• Employees are segmented into logical groups based on common characteristics or priorities.
• Research is conducted to determine what is most important to each group of employees about
their jobs and work environment.
• Use of creative approaches to nd out what engages employees and makes them like or dislike
their job and workplace.
• Employee needs and priorities are researched often to determine if preferences and priorities
have changed.
• Extent to which employee needs and priorities are generic or very specic to the organization
and its people.
• Evid ...