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BALDRIGE AWARD WINNING QUALITY
O W F C
The fth category in the 2013/2014 Baldrige criteria is dened as follows:
The workforce Focus category asks how your organization assesses workforce capability
and capacity needs and builds a workforce environment conducive to high performance.
The category also asks how your organization engages, manages, and develops your
workforce to utilize its full potential in alignment with your organization’s overall
mission, ...