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BALDRIGE AWARD WINNING QUALITY
O I A C
The 2013/2014 Baldrige Award Criteria dene the Information and Analysis category
as follows:
The Measurement, analysis, and Knowledge Management category asks how your
organization selects, gathers, analyzes, manages, and improves its data, information, and
knowledge assets; how it learns; and how it manages information technology. The category
also asks how your organization ...