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BALDRIGE AWARD WINNING QUALITY
Indicators for Question 4.2a(1)
• Use of consistent formats for communicating performance data.
• Frequency of reporting
• Use of easy to read graphics and charts
• Users are easily able to detect levels and trends in key performance measures
• Use of smart phones and other portable devices to communicate performance data
• Organization has consistently deployed whatever software is used to present and analyze
performance data
• Methods used to report/communicate data are easy to understand and interpret.
• If software is used to communicate performance data electronically, it includes easy to
understand grap ...