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Baldrige Award Winning Quality, 18th Edition
book

Baldrige Award Winning Quality, 18th Edition

by Mark Graham Brown
August 2013
Intermediate to advanced content levelIntermediate to advanced
408 pages
15h 53m
English
Productivity Press
Content preview from Baldrige Award Winning Quality, 18th Edition
321
INTERPRETING THE CRITERIA FOR RESULTS (7)
Money spent on employee benets and services compared to money spent by similar
organizations or competitors
Employee participation in organization-sponsored events and social activities
Indicators for Question 7.3(2)
Levels of performance on key climate metrics compared to targets and comparative organizations
Presentation of leading and lagging measures of employee health and safety
No negative trends in any of the climate metrics
Evidence that employees make use of benets and services
Levels and trends in satisfaction with key employee benets and services
Safety results show dr ...
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Publisher Resources

ISBN: 9781439893821