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Chapter 17 Word Essentials
Troubleshooting
Word Won’t Start
When I try to start Word, a dialog box appears telling me there’s been a problem of some sort in file
Winword.exe. Even after uninstalling and reinstalling Office, Word just won’t start.
There are many reasons why this could happen, but there’s one easy solution that works at
least half the time. Click Start, Run, type
winword /a
and press Enter. Word almost always starts. If it does, your problem probably lies in a cor-
rupt template. Shut down Word and rename Normal.dot (to Old-normal.dot, for example).
Then see whether you can start Word in the usual manner. If not, rename Old-normal.dot ...