THEORY 3

TAYLOR AND SCIENTIFIC MANAGEMENT

Use when staff resources are tight and you need to increase productivity.

Frederick Taylor rose from shop floor labourer to become a Director at Bethlehem Steel, the largest steel maker in the United States. He was a contemporary of Fayol but was more interested in efficiency than the social aspects of managing people. His book The Principles of Scientific Management (1913) cemented his reputation as the father of scientific management.

TAYLOR:

Believed that the job of a manager was to plan and control work and that there was a single most efficient way to do any job.

Used time and motion techniques to break down each work process into its constituent parts and eliminate unnecessary actions. ...

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