October 2013
Intermediate to advanced
272 pages
5h 45m
English
Content preview from The Little Book of Big Management Theories
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THEORY 52
KOTTER’S EIGHT-STEP APPROACH TO CHANGE
Use this to appreciate that building the proper foundations for change is essential. Don’t go off half-cocked.
John Kotter argued that 70% of all major change programmes failed due to a lack of careful planning. He devised an eight-step process for dealing with this.
Kotter stresses that hard work, careful planning and building the proper foundations for change are essential to improve the chances of an effective change management programme.
HOW TO USE IT
- Talk to everyone affected by the change about the implications of failing to take advantage of opportunities or deal with threats ...
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