October 2013
Intermediate to advanced
272 pages
5h 45m
English
Content preview from The Little Book of Big Management Theories
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THEORY 73
IMAI’S KAIZEN 5S HOUSEKEEPING THEORY
Use this to appreciate the impact that very small-scale changes can have on quality.
Although Kaizen is a Japanese philosophy meaning change (kai) and to become good (zen), it was the work of Masaaki Imai in the 1980s and 1990s that reinterpreted and popularised the philosophy in terms of management theory.
Imai suggests that Kaizen is a continuous improvement process that relies on teamwork, personal discipline, good morale, quality forums and suggestions for improvement. Much of what he has to say can be described as a plea for good housekeeping.
Kaizen relies on incremental rather than ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.