October 2013
Intermediate to advanced
272 pages
5h 45m
English
Content preview from The Little Book of Big Management Theories
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THEORY 16
HERSEY AND BLANCHARD’S SITUATIONAL LEADERSHIP THEORY (CROWN AS KING)
Use with staff every time you give them a new task to perform.
If you’ve ever been on a middle managers’ leadership course there is a good chance that you are familiar with Ken Blanchard’s and Paul Hersey’s situational leadership theory. It’s widely used by trainers and popular with managers because it provides clear advice on how to lead staff.
The basic theory suggests that, as a leader, you need to provide a combination of direction and support when dealing with a member of staff. Direction involves giving the person detailed instructions on how to complete the task/job, i.e. telling them how to do the job. Support requires you to provide the encouragement ...
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