The Little Book of Big Management Theories

INTRODUCTION

The question ‘How do you eat an elephant?’ is usually answered by the response ‘One bite at a time’. (Don’t write in complaining; I love elephants just as much as you.) This was never truer than in the approach you need to take to deliver a successful change. Change is a long-drawn-out process that can’t be forced on people. Rush it and you’ll pay a hefty price.

All change evokes the emotions of fear and panic as well as of excitement and anticipation. Each person perceives change differently. What is fresh and stimulating to one person is terrifying to the next. People also differ in their ability to face the unknown and deal with the uncertainty that change brings. I don’t think for one minute that this section will deal with ...