October 2013
Intermediate to advanced
272 pages
5h 45m
English
Content preview from The Little Book of Big Management Theories
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THEORY 63
PORTER’S VALUE CHAIN THEORY
Use this to identify how you can improve organisational effectiveness by improving the quality of internal activities.
Michael Porter’s value chain is a strategic business planning tool used to identify where competitive advantage arises in your business. It tracks the impact made on a product or service by every process from its start to delivery. The nine main stages of the value chain are grouped together as five primary activities and four support activities.
| Primary activities | Support activities |
| Inbound logistics: Relationships with suppliers and activities required to receive, store and initially process inputs such as raw materials. Operations: The process of manufacturing or creating ... |
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