The Little Book of Big Management Theories

THEORY 53

MOSS KANTER AND CHANGE MASTERS (CROWN AS QUEEN)

Use this to identify the abilities you need when managing change.

Rosabeth Moss Kanter is rightly regarded as one of the great innovators in change theory. She uses the term Change Masters to describe managers who are at the forefront of change within their organisations and suggests that they all share the same seven abilities.

Change masters:

• tune into the environment and identify new opportunities, threats and ideas before others;
• use kaleidoscope thinking and encourage staff to indulge in blue sky thinking;
• communicate a clear vision and inspire others to become excited ...