October 2013
Intermediate to advanced
272 pages
5h 45m
English
Content preview from The Little Book of Big Management Theories
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THEORY 28
VROOM’S EXPECTANCY THEORY
Use this to understand why people react to certain work-based requests or promises as they do.
Victor Vroom suggested that an individual will behave in a certain way based upon the belief (expectation) that a specific act will be followed by a desired reward (valence) once the act has been completed (instrumentality).
He expressed his expectancy theory of motivation in terms of a mathematical formula: Motivation = Valence × Expectancy × Instrumentality. If any one of the three factors is nil, the overall score will be zero, and there will be nil motivation.
The model assumes that it is possible for ...
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