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The Little Book of Big Management Theories
book

The Little Book of Big Management Theories

by Dr. Jim McGrath, Dr. Bob Bates
October 2013
Intermediate to advanced
272 pages
5h 45m
English
Pearson
Content preview from The Little Book of Big Management Theories

THEORY 68

DEMING’S SEVEN DEADLY DISEASES

Use this to diagnose the most likely disease that your organisation is suffering from.

The core of Deming’s work is what he referred to as the Deadly Diseases that had infected western industry.

DEMING’S SEVEN DEADLY DISEASES ARE:

A lack of constancy of purpose, which creates organisations that have no long-range strategy for staying in business.

An emphasis on short-term profits, which undermines quality and productivity.

Evaluating performance by using merit rating or annual review systems, which nurture inter-organisation rivalry and destroys teamwork.

Mobility of management, which leads to a lack of understanding about the organisation and a reluctance to follow through on long-term ...

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Publisher Resources

ISBN: 9780273785262