September 2017
Beginner
306 pages
8h 13m
English
Content preview from UX for the Web
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Planning questions and observation
The interview questions that are asked at the beginning and end of a test provide valuable context for user actions and reactions, such as the user's background, their experiences with similar websites or the subject-area, and their relationship to technology. They also help the facilitator to establish rapport with the user.
Other questions provide valuable qualitative information about the user's emotional reaction to the website and the tasks they are doing. A combination of observation and questions provides data on aspects such as ease of use, usefulness, satisfaction, delight, and frustration.
For the initial interview, questions should be about:
- Welcome: These set the participant at ease, and can ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.