September 2017
Beginner
306 pages
8h 13m
English
A user journey is a visual representation of the step-by-step path the user takes through a website to reach their end goal. Each of these steps consists of decisions made by the user to continue to the next step.
The UX team will dissect the user journey and revise each step to make the journey as smooth as possible. User journeys can be divided into the following types of flows:
Benefits of creating user journeys:
Read now
Unlock full access