September 2017
Beginner
306 pages
8h 13m
English
Observation involves watching people either performing specific tasks, or doing their normal activities without any directed actions. Observation can also involve participation, where you take part in people’s activities and reflect on the experience. You can either watch people in a lab setting, such as on-site usability tests, or in the field in their own contexts. Observation in the field provides rich data about people's lives and the contexts in which they will use your website. In the lab, it provides details about how they approach tasks.
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