In designing and planning a usability test, you need to consider five broad questions:
- What: What are the objectives, scope, and focus of the test? What fidelity are you testing?
- How: How will you realize the objectives? Do you need permissions and sign off? What metrics, tasks, and questions are needed? What are the hardware and software requirements? Do you need a prototype? What other materials will you need? How will you conduct the test?
- Who: How many participants and who will they be? How will you recruit them? What are the roles needed? Will team members, clients, and stakeholders attend? Will there be a facilitator and/or a notetaker?
- Where: What venue will you use? Is the test conducted in an internal or ...