The five key components of a well-constructed task flow look at all the different approaches from the user:
- The ignition point: What is it that prompts a user to begin a task?
- The focus point: What is it that will tell the user that the task is finished?
- What do they already know? What knowledge does the average user have when they begin the task?
- What do they need to know? In order to reach the focus point what additional knowledge will the user require?
- What do they use? Which tools, processes, or information will the user utilize during the completion of the task?