March 2020
Beginner to intermediate
426 pages
13h 11m
English
Overview
Dive into the world of customer engagement with Microsoft Dynamics 365 CE through this practical guide. Learn to configure, customize, and extend Dynamics 365 CE to build effective CRM solutions tailored to your business needs.
What this Book will help me do
- Discover various implementation methodologies for Dynamics 365 CE and learn how to gather precise requirements.
- Master CRM system configuration and customization using both out-of-the-box tools and custom development.
- Integrate Dynamics 365 CE with Microsoft Power Platform tools like PowerApps, Power Automate, and Power BI.
- Implement design architectures and strategies for migration to Microsoft Dynamics 365 CE from legacy systems.
- Leverage business intelligence tools and capabilities to gain insights and enhance decision-making processes.
Author(s)
The author, None Pal, brings years of experience in implementing and customizing Microsoft Dynamics 365 CE solutions for businesses of all sizes. Through their extensive knowledge and hands-on approach, they help readers overcome challenges and create effective CRM solutions.
Who is it for?
This book is ideal for CRM consultants, business analysts, and cutting-edge developers interested in learning about implementing Microsoft Dynamics 365 Customer Engagement. Whether you're a beginner or have some experience with Dynamics 365 CE, this book will guide you through designing and implementing customized CRM solutions.
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