Implementing Microsoft Dynamics 365 Customer Engagement

Kanban

This is another popular project management methodology that follows Agile methods for managing projects. It uses a visual method of managing projects as it moves through the process. In this methodology, work items are represented with the help of a Kanban board, as shown in the following diagram, which allows team members to see the state of every piece of work at any time:

Work items denoted by numbers in the preceding diagram are displayed using Kanban cards. In the preceding Kanban board, we can see the current status of all work items. To Do is a list of pending items that are not started yet, whereas In Progress items are those ...