Implementing Microsoft Dynamics 365 Customer Engagement

Configuring Fit-Gap analysis

This Fit-Gap analysis activity involves identifying requirements that can be accomplished using configuration options in Dynamics 365 CE. The most common requirement from a business is to handle different user permissions based on the job role and position. Dynamics 365 CE provides out-of-the-box security features to protect its data from unauthorized access.

Dynamics 365 CE has many out-of-the-box security roles that can be assigned to users based on their job profile. We can identify gaps in the out-of-the-box security roles and document configuration requirements for the security roles, to fill the gap based on the business-specific requirements.

While working on a new security role, it is best practice to ...