Implementing Microsoft Dynamics 365 Customer Engagement

Writing test cases

Another critical step is to create a test case. A test case is basically a set of instructions that are executed by a tester to verify the functionality of an application or product. These instructions clearly define what specific input should be entered into the source application and what output should come as a result of these inputs. While writing test cases, it is recommended to include instructions in a simple manner so that they are easy to understand. We can use the following common fields while writing test cases for Dynamics 365 CE:

• Case ID: Every test case should be identified using its unique ID. We can create a case ID based on the modules or based on the features, depending on our requirements.
• Module: In ...