Implementing Microsoft Dynamics 365 Customer Engagement

Creating a custom entity

Let's imagine that we want to create the entity that we discussed in the Understanding Functional and technical design section in Chapter 4, Preparing Functional and Technical Design Documents. We are going to create a vehicle entity to store our customer's vehicle information using the following steps:

1. First, we will create our custom solution. Let's imagine we want to name it HIMBAP Auto Service. Navigate to Solutions from make.powerapps.com and click on the New solution button. We can follow the numbering sequence shown in the screenshot here:

2. Let's say we want to create our new publisher. So, select the Publisher ...