March 2020
Beginner to intermediate
426 pages
13h 11m
English
Content preview from Implementing Microsoft Dynamics 365 Customer Engagement
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Business requirements
Business requirements represent a high-level idea of business automation processes for Dynamics 365 CE implementation, enhancements to the existing Dynamics 365 CE implementation, or developing new Dynamics 365 CE solutions.
We will be discussing Dynamics 365 CE customization and configuration details in later chapters. These requirements are gathered by business analysts and are documented in the Business Requirement Document (BRD). This document explains what the proposed system will look like from the business's perspective.
Business requirements consist of both functional and non-functional requirements, and also the needs of the organization. Business requirements should be gathered because they provide a foundation ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.