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Implementing Microsoft Dynamics 365 Customer Engagement
book

Implementing Microsoft Dynamics 365 Customer Engagement

by Mahender Pal
March 2020
Beginner to intermediate
426 pages
13h 11m
English
Packt Publishing
Content preview from Implementing Microsoft Dynamics 365 Customer Engagement

The database layer

This layer is hidden from Dynamics 365 CE users and is responsible for storing customer data and organization data for other layers. We can't make direct changes to Dynamics 365 CE databases (although it is technically possible, it is not supported, or documented in the Dynamics 365 CE SDK). Dynamics 365 CE has two main databases:

  • The configuration database
  • The organization database

Let's look at them in detail.

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Publisher Resources

ISBN: 9781838556877