March 2020
Beginner to intermediate
426 pages
13h 11m
English
Content preview from Implementing Microsoft Dynamics 365 Customer Engagement
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
To get the most out of this book
This book assumes you are familiar with earlier versions of Dynamics CRM and have programming knowledge. You should have access to a Dynamics 365 CE environment or you can set up a Dynamics 365 CE trial instance to work with different chapters. This book has the following software and hardware requirements:
|
Software/Hardware covered in the book |
OS requirements |
| Visual Studio 2012 or later | Windows 7 SP1 or later |
| Windows Identity Foundation | Windows 7 SP1 or later |
| Microsoft Dynamics 365 Report Authoring Extension |
Windows 7 SP1 or later |
| SQL Server Data Tools for Visual Studio 2012 or later |
Windows 7 SP1 or later |
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I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.