Implementing Microsoft Dynamics 365 Customer Engagement

ISV solution – Fit-Gap analysis

Another analysis activity is performed to check if there are any requirements that can be fulfilled using an ISV solution developed by Microsoft vendors that is compatible with Dynamics 365 CE.

ISV solutions are the solutions developed by ISVs. You can find ISV solutions developed by Microsoft and Microsoft partners in Microsoft AppSource at https://appsource.microsoft.com/en-US/.

Most of the time, it is a better option to use an existing ISV solution that has already been used and tested by other customers, instead of putting development time and effort into building functionality from scratch. This is how we can use Fit-Gap analysis and make sure Dynamics 365 CE fits business requirements. If we see any gap, ...