Implementing Microsoft Dynamics 365 Customer Engagement

Defining the project scope

Another critical activity that is required before starting any project is to clearly define your project scope. Project scoping is the process to define all the work needed for Dynamics 365 CE implementation. We need to keep the project objective in mind while defining project activities. The main objective of the project scope is to have a clear idea about the project for the parties, the business, and the consulting team. In order to define the project scope document, we need to make sure that we have identified the following things:

• Project objectives
• Project requirements
• Phases
• Project activities
• Respective teams
• Project cost
• Schedule

Let's discuss these in more detail.