Delegating Work
8
levels of your staff members and your ability to get
more high-level work done. Effective delegating also
develops trust—you rely on your staff person to get
the job done, and they look to you for support and
guidance as needed—and trust within organizations
means more-engaged workers. Finally, delegation
strengthens communication, as you and your staff
member fi nd new ways to work together and as your
staff person learns how to infl uence others to com-
plete the assignment.
Delegating is also an effective way of assessing staff
members’ capabilities before offering promotions.
Suppose, for example, that you’d like to see if Carlos,
a junior member of your engineering team, is ready
for a project manager position that is opening ...