
TABLE
Comparison of feedback, coaching, and performance appraisals
Feedback Coaching Performance appraisals
Purpose To reinforce or change
behavior
To improve skills To evaluate past work
Participants Any two (or more)
people
Usually supervisor to
direct report, but can
be multidirectional
Supervisor to direct report
Place Private and quiet
space
Depends on the skill
to be learned
Usually in the supervisor’s
offi ce
Tone Typically casual,
although can be more
formal
Somewhat formal Very formal
Timing Frequent and as
needed, or during
formal sessions
Regular meetings Prespecifi ed junctures,
such as every six months
or every year
Follow-up Continual Continual ...