HBR 20-Minute Manager Boxed Set (10 Books) (HBR 20-Minute Manager Series)

Delegating Work

36

the fi nal survey report was circulated within the

company, Yuan shared the credit for its success-

ful completion with Emma and Kervin.

For jobs seen as boring or unpleasant—cleaning out

fi les and making cold calls come to mind— promote

collaboration and a supportive environment by di-

viding tasks among your staff members and doing a

few yourself. Also, use the delegation of less desirable

work as a chance to seek input from your staff about

the types of assignments they would fi nd appealing.

Not all work, however, can or should be delegated.

As a manager, you must retain responsibility for ac-

tivities such as the following:

• Directing and motivating your team

• Aligning your team’s strategy with company

goals

• Evaluating employee ...