Planning Your Project
15
Unless you understand the underlying problem,
you risk designing a solution that doesn’t do what us-
ers need—or one that does far more than required.
Either way, you’re wasting time and money.
To focus your efforts, answer these questions:
• What issue do people think this project will
address?
• Why do they see this as a problem that needs
solving?
• Who has a stake in the solution or outcome?
• Do all stakeholders have the same goal, or do
their goals differ?
• What criteria will people use to judge this proj-
ect’s success?
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