81
Learn More
Quick hits
Berglas, Steven. “Don’t Sugarcoat Negative Feedback.” HBR
.org, September 13, 2013. http://blogs.hbr.org/2013/09/dont
-sugarcoat-negative-feedba/.
Managers can’t always count on praise. Sometimes, criti-
cism is needed to effect positive change. This piece provides
tips on how to share constructive feedback most effectively.
Goleman, Daniel. “When You Criticize Someone, You Make
It Harder for That Person to Change.” HBR.org, Decem-
ber 19, 2013. http://blogs.hbr.org/2013/12/when-you-criticize
-someone-you-make-it-harder-for-them-to-change/.
It’s important to focus on what needs to change, but positiv-
ity can go a long way. In this piece, Goleman argues that asking
a feedback recipient about hopes, dreams, and possibilities can ...