May 2015
Beginner
1244 pages
13h 49m
English
book
HBR 20-Minute Manager Boxed Set (10 Books) (HBR 20-Minute Manager Series)
by Harvard Business Review
Content preview from HBR 20-Minute Manager Boxed Set (10 Books) (HBR 20-Minute Manager Series)
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Delegating Work
18
the unit’s overall goals. For instance, you might
explain to your employees that immediately
updating the client database with revised order
status information (rather than making daily
or even weekly updates) helps ensure that all
members of the team have access to the latest
fi gures and can respond accurately to client
queries—thereby meeting your organization’s
targets for customer satisfaction ratings.
• Articulate goals, expected outcomes, and mea-
sures of success. Also, create clear guidelines for
follow-up, monitoring, and feedback. Having
detailed conversations about these issues up
front minimizes wasted time and resources
and ensures that the work will be completed
successfully—and allows you to hold your staff ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.